FAQ (Frequently Asked Questions)
Error: System file not found (os error)
This may be due to file corruption or missing core files.
Solution: Delete old configuration files, uninstall the previous version, and reinstall the latest version.
Config or subscription missing after installing new version
Starting from version 1.4.3
, the config file path has been changed.
Recommendation: Uninstall the old version before installing the new one.
You can find the config path in Settings > App Directory.
TUN mode cannot be enabled
- On Windows, run the program as administrator, or use Service Mode.
- On macOS/Linux, go to Clash settings → ⚙️ → Authorize.
Error when installing service mode
This is a known compatibility issue in earlier versions, but it does not affect usage.
Latest versions have already fixed it.
Service Mode is only used to allow TUN mode without admin privileges.
Errors related to Service Mode during upgrade, reinstall, or uninstall
Run uninstall-service.exe
in the app directory to remove Service Mode:
Latency test results lower (or higher) than before
In the Clash settings, toggle the unified-delay
field as needed.
Verge won't launch properly
Try repairing, uninstalling, or reinstalling WebView2:
Download WebView2 Runtime
System tray icon exists but main window won't open
Use Windows 7 compatibility mode.
See: GitHub Issue #717
macOS shows “App is damaged” warning
This happens because the developer is not part of the Apple Developer Program.
Run the following terminal command to authorize:
sudo xattr -r -d com.apple.quarantine /Applications/Clash\ Verge.app
Blank window on macOS
Clash Verge requires macOS 11 or later. It does not support macOS 10.
Change GUI log level for debugging
Go to Settings → App Directory, open verge.yaml
with a text editor and change:
app_log_level: debug
Log file is too large and fills disk
Set the log level to silent
or error
, and set auto-cleanup time in Misc Settings.
Subscription total traffic shows as 0
This is a known bug in 32-bit versions ≤ 1.4.11. Solution: Update to the latest version.
Which version should I download?
- Windows:
x64-setup.exe
- Windows with ARM chip:
arm64-setup.exe
- macOS (Intel chip):
x64.dmg
- macOS (Apple M chip):
aarch64.dmg
- Linux x64:
amd64.AppImage
oramd64.deb
- Windows Portable:
x64_portable.zip
(Not recommended due to lack of auto-update)
Other Odd Issues
Cannot select subscription; log shows An attempt was made to access a socket in a way forbidden by its access permissions.
The system service may not be running. Run the following commands:
net stop hns
net start hns
WebView2 cannot install
Your Windows system might have disabled Windows Update. Please enable automatic updates.
Subscription import error
Solution: Uninstall and reinstall the app.